Featured
 · 
December 17, 2025
 · 
5 min read

Product Roundup: Faster Follow-Up. Smarter Insights. More Move-Ins.

A look at the major launches Further delivered this quarter to strengthen your sales, marketing, and pricing performance as we head into 2026.

This quarter’s releases continue our commitment to driving more leads, more move-ins and better outcomes for your senior living communities.

From AI-powered sales acceleration to automated marketing and pricing intelligence, here’s everything new inside Further this quarter.

SalesAI: The Future of Senior Living Sales and the Newest Member of Your Team

The biggest addition to the platform this quarter was SalesAI, a breakthrough in how senior living teams engage prospects, respond to inquiries, and scale their sales performance. Built from the ground up, SalesAI brings intelligence, consistency, and speed to every stage of the buyer’s journey and is now the backbone of a modern, high-performing senior living sales operation.

AI Phone Agents

  • Answer inbound sales calls, respond to questions, and book tours 24/7 — ensuring no opportunity slips away.

No more missed opportunities. No more voicemail falloff. Just instant, warm, knowledgeable support.

AI SMS Agents

  • Engage and convert leads throughout the entire journey with natural, human-like text messaging that nurtures, qualifies, and guides.

From first inquiry to final follow-up, SMS Agents keep prospects engaged even when your team is busy.

AI Training & Coaching Agents

  • Provide real-time call feedback, skill scoring, and role-play scenarios designed to elevate your team automatically and continuously.

Training that used to take months now happens automatically — helping your team show up more confident and more consistent.

New! We’ve added a new scenario to the Training Agent Dashboard: Overcoming Holiday Objections. 

Marketing Automation: Scale Your Follow-Up Without Scaling Your Work

With the debut of Marketing Automation, operators now have a scalable, reliable way to nurture every lead through timely, polished communication.

Communities can effortlessly:

  • Launch automated, community-specific nurturing journeys with just one template
  • Deliver follow-up without adding manual tasks
  • Trigger SMS and email sequences based on lead behavior
  • Ensure every community stays consistent with corporate messaging
  • Keep families engaged throughout long decision cycles

Marketing Automation delivers the kind of predictable, high-quality follow-up that increases tours and conversions — all while running quietly in the background.

Learn more about streamlining your workflow and boosting conversions now.

Web Surveys: Real-Time Insights That Power Smarter Conversations

Buyer intent is rarely obvious. Families hold back. They hesitate. They don’t always say what they’re truly concerned about.

Further’s Web Surveys help uncover the insights families don’t always say out loud—delivering real-time signals your team can use to personalize conversations and remove friction earlier in the journey.

Web Surveys now reveal:

  • Pricing hesitation
  • Move-in readiness
  • Key decision drivers
  • Emotional blockers
  • What prospects still need to feel confident

These signals help your sales team personalize their outreach, remove blockers faster, and guide families more effectively through their decision journey.

Stop guessing and start seeing what prospects really think with Further’s Web Surveys. 

Pricing Assistant: AI Sentiment and Features Insights

In senior living, pricing is critical to staying competitive, attracting residents, and retaining them. But decisions go beyond numbers.  With Pricing Assistant’s new AI Sentiment and Features Insights capabilities, teams now get a clearer understanding of both how families feel and how your community compares in services and amenities-- so you can price confidently with all the context you need.

These upgrades help teams:

  • Spot concern or hesitation early
  • Understand emotional drivers behind pricing decisions
  • See which features strengthen—or weaken—your value story
  • Personalize pricing conversations with confidence
  • Distill spreadsheets of data into one overall portfolio summary

AI Sentiment and Features Insights turns pricing into an insight-driven, value-focused step of the journey, not a guessing game.

Learn more about taking your pricing strategy further

Smarter Tools. Stronger Teams. More Move-Ins.

Every product update this quarter was designed to:

Operate smarter, not harder

Automation and AI handle repetitive tasks so your team stays focused on people, not admin work.

Show up polished and consistent

Instant responses, high-quality messaging, and data-backed insights elevate your customer experience.

Drive higher conversions

With stronger visibility, faster follow-up, and better pricing conversations, leads move forward more easily.

Remove friction from daily work

No more struggling to keep up. The system now supports — and accelerates — your frontline teams.

Onward to 2026: The Year of Intelligent Growth

As we head into 2026, one thing is clear: The operators who win will be the ones who adopt intelligent systems that scale their best work.

And this quarter’s launches move you one step closer to a world where:

  • Every lead gets a fast, empathetic response
  • Every salesperson gets coaching
  • Every marketing campaign runs automatically
  • Every pricing conversation is backed by insight
  • Every community has the tools to drive consistent move-ins

We’re excited for what’s coming next — and even more excited to continue helping you grow occupancy the smart way.

See what’s possible in 2026. Book a demo using the button at the top of the page to see Further’s newest products in action.