In the fast-moving world of AI and automation, staying ahead of the curve isn’t just nice to have—it’s essential. At Further, we’re constantly pushing the boundaries of what technology can do for Senior Living sales and marketing teams. Our latest innovation? A major upgrade to our AI-powered Chat feature inside the Virtual Sales Assistant (VSA).
This is more than just a smarter chatbot. It’s a sales-first AI tool that understands real questions—and responds in a way that keeps the conversation (and the conversion) moving.
We designed Instant Answers to be thoughtful, not just fast. When a prospect asks, “How much does it cost?” or “Can I bring my dog?”, our system delivers accurate, community-specific responses—and then seamlessly guides them into your most valuable next steps, like:
📆 Scheduling a tour with a simple date picker
📸 Exploring floor plans and photos
🧾 Viewing pricing, amenities, and pet policies
This isn’t just helpful. It’s strategic. Every interaction is designed to mirror the best practices of high-performing sales teams—turning questions into qualified leads.
We’ve created a hybrid experience that blends the best of AI chat and guided flows. Whether someone wants to type detailed questions or simply browse visuals, our Instant Answers feature makes it easy for them to switch between the two—keeping engagement high and momentum strong.
Even better? If a prospect asks something highly specific, the system can look up the details using your community data and deliver a tailored response. And if we don’t have the answer? We flag it, capture the lead, and send it to your CRM for human follow-up. Nothing slips through the cracks.
When prospects on your website use the chat function— they’re nearly 2X more likely to move in. That makes this feature one of the most impactful ways to connect with your most motivated buyers. And now, with richer answers and smarter follow-ups, it’s even more powerful.
We’ve got it covered. If the system can’t confidently answer a question, it:
That means zero dead ends, and 100% follow-through.
This upgrade is just the latest example of how Further continues to lead the way in AI innovation for Senior Living. While the pace of change accelerates, we’re building tools that anticipate what your prospects want—and help your teams close more of the right leads, faster.
Whether you’re ready to embrace AI for the first time or looking to level up your digital experience, Instant Answers keeps you one step ahead in a fast-changing market.
Visit www.talkfurther.com/try-it and test it yourself. Ask a question. Explore the experience. See how our latest innovation can turn curiosity into conversion.
Because staying ahead means working with a partner who’s always building what’s next.